Our 24/7, live Care Guides direct members toward the best, most cost-saving choices, right when they need it.
Ready to start driving smarter health decisions?
savings per interaction
of members who speak with Care Guides will receive care from a high-value provider.
initial response time
Benefits guidance isn’t your job. It’s ours. We’ll take on the administrative burden, so you can focus on the strategic goals that matter to you.
Off hours aren’t our thing. Our Care Guides offer immediate, human response in 60 seconds or less. What's more: they’re available 24/7, throughout the entire year.
AI always has our back. Medefy offers human-to-human guidance from Care Guides, backed by leading AI. Our on-demand support helps assist with appointments, review bills, and coordinate referrals, leading to better health outcomes, higher satisfaction, and reduced administrative burden.
