A benefits navigateway.

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A benefits navigateway.

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Superhuman
benefits navigation.

A member-first health benefits experience that employees can't get enough of.

The fastest way for members to connect with a real human, not a bot.

Live Care Guides, 24/7

Our Care Guides are real humans and in-app benefits experts that quickly and compassionately help find and schedule care in real-time. With an average initial response time of 45-seconds, to boot.

Your team's benefits,
all in one place

Medefy takes all the moving pieces of your benefits plan and puts them into one tidy, centralized app hub. Making member access and decision-making simpler.

Personalized, proactive guidance

Help that comes before they even know they need it - with guidance before, during, and after care. So members can squeeze every last drop of value from your benefits program.

Make HR the hero of your team with Medefy.

Member Experience

Trusted and proven before, during, and after care.

1

3

4

5

Guide

"I need to find a doctor."

Navigate

"I'll help you find the perfect fit."

Coordinate

"Your appointment is all set."

Outreach

"Need follow up on your imaging appointment?"

Review

"Let's take a look at that bill."

1

3

4

5

Guide

"I need to find a doctor."

Navigate

"I'll help you find the perfect fit."

Coordinate

"Your appointment is all set."

Outreach

"Need follow up on your imaging appointment?"

Review

"Let's take a look at that bill."

1

Guide

"I need to find a doctor."

Coordinate

Outreach

"Need follow up on your imaging appointment?

Review

"Let's take a look at that bill."

Compare

Not all benefits navigation is equal.

vs.

Competitor Platforms

Personalized Experience

Competitor

Real, human Care
Guides available 24/7.

Medefy

Real, human Care Guides available 24/7.

Competitor Platforms

While many benefits navigation platforms have chat features, interaction happens first with a bot then may progress to a human depending on the context.

Response Time

Competitor

Users get a response from a real human within 45-seconds or less.

Medefy

Users get a response from a real human within 45-seconds or less.

Competitor Platforms

Other platforms put users through the wringer - with several tiered thresholds before getting to the person and response they need.

Healthcare Savings

Competitor

Users choose high-quality,
low-cost care 94% of the time.

Medefy

Users choose high-quality, low-cost care 94% of the time.

Competitor Platforms

Without real-time, in-the-moment help, users are too often left to make important health decisions alone.

Member Satisfaction

Medefy saves time and money.

"I've used the Medefy app multiple times and everyone I've dealt with has been extremely helpful and quick to get me the info I need. Plus it has saved me so much money! A huge thanks to Chad for getting everything squared away for my daughter's procedure. Will continue to use!"

Medefy goes the extra mile.

"I feel like there is family there working to get me the best care! I am very happy to know that someone is there to help me in any way that they can. I'm glad that there are real people willing to go the extra mile to get me the best care!"

Medefy inspires choice.

"I feel so much more informed, and in control! The ability to ask and get information here has been a BIG help in choosing my care. I have always just did what the doctors told me and handed out the $$$, never knowing that these very same tests could be free and help me not feel like care is too expensive."

Medefy follows up, personally.

"You get an answer for your medical insurance questions in a minute, before it usually took me at least 20 minutes to call. And they follow up with all your questions and requests. It is just amazing."

Medefy knows where to go.

"Five stars! This app is amazing. I needed an MRI and they not only found me a place, but it was also way cheaper than the hospital I normally go to. They are friendly and knowledgeable."

Ditch the dark ages with benefits navigation that's plugged in.