For TPAs & Health Plans

Improve your member experience!

Member experience today is king, and employer groups are looking to their TPAs for help. We can help you give them the modern tools they need!

Keep employer groups happy and their members engaged

Medefy helps TPAs keep employer groups loyal by providing members a single point-of-access to navigate their benefit plans. Robust digital tools and live Care Guide navigation help members maximize the use of both vital benefits and third party solutions.

Superior Customer Service Experience

Today's members want tools that help them make instant, in-the-moment healthcare decisions, something traditional websites and 1-800#s can't do. Medefy's robust digital tools help quick decisions, and 24/7 real human guidance to help them carry those decisions out - in under 60 seconds!

Retain Clients

Today's employers are looking for carriers and TPAs that are as cutting edge as they are - and can help give their members the modern tools and member experience they want and need. Medefy can help you win new business, and keep vital current business loyal.

Modern tech that modern employees expect

Just "having an app" isn't enough these days - it's merely the foundation for an excellent member experience. A partnership with Medefy means giving members a proven, world-class experience, and one that results in powerful savings for both member and employer!

Best-In-Class Engagement

Medefy's 50% average engagement rate means no more underutilized services like telemedicine, narrow networks, EAP, incentives, and more. Members find and use these vital health benefits services, right when they need them!

Care Guides are Great!!

The chat with a care guide is so awesome! The workers are so nice and made finding a doctor super easy! They did all the work and even called to follow up at the office for me to get an appointment. They were very caring and worked quickly to get me scheduled. After my appointment they followed up with me to see that I was taken care of.

- App User

Ready to take your benefits to the next level?

Medefy brings a modern benefits experience to life through one-on-one concierge navigation, strategic outreach, and a digital benefits hub. It's the easiest way to access benefits and save money!

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