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Our Care Guides are real humans and in-app benefits experts that quickly and compassionately help find and schedule care in real-time. With an average initial response time of 45-seconds, to boot.
Medefy takes all the moving pieces of your benefits plan and puts them into one tidy, centralized app hub. Making member access and decision-making simpler.
Help that comes before they even know they need it - with guidance before, during, and after care. So members can squeeze every last drop of value from your benefits program.
Competitor
Medefy
Real, human Care Guides available 24/7.
Competitor Platforms
While many benefits navigation platforms have chat features, interaction happens first with a bot, then may progress to a human depending on the context.
Competitor
Medefy
Users get a response from a real human within 45-seconds or less.
Competitor Platforms
Other platforms put users through the wringer - with several tiered thresholds before getting to the person and response they need.
Competitor
Medefy
Users choose high-quality, low-cost care 94% of the time.
Competitor Platforms
Without real-time, in-the-moment help, users are too often left to make important health decisions alone.